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Your Consumer Privacy Commitment From Alpine Bank
Protecting your privacy is very important to everyone at Alpine Bank. We want you to understand what information we collect and how we use it. In striving to be your financial partner, we use technology to deliver products and services, as well as to manage and maintain your information. Earning your trust is our greatest asset. Therefore, we promise to protect the privacy of your personal information. We will not disclose any of your personal information to nonaffiliated third parties.
What Information We Collect
In order to serve you, we collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications, other loan or account forms, and through electronic delivery systems;
- Information from your transactions with us and others; and
- Information we receive from a consumer reporting agency.
What Information We Disclose
We do NOT disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law, such as:- At your request, or to complete your transactions, including sharing information with third parties we engage to help deliver our service to you;
- With credit bureaus and others who ask for credit references in accordance with customary business practices; and
- Information that we disclose as a banking organization (e.g., to service providers, processors, regulatory agencies, bank auditors and government requests, such as subpoenas.)
Your Medical Information
We do not share your medical or health information with anyone except to process transactions or to provide services you have requested or initiated.
Service Providers and Joint Marketers
When we conduct business with third parties, we require vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them. We disclose the following information to service providers and joint marketers as permitted by law:- Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income;
- Information about your transactions with us or others, such as your account balance and payment history; and
- Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.
We will not share your information with any service provider or joint marketer unless they agree to keep your information confidential. To further protect your information in these instances, we require service providers and joint marketers to sign a contract with us stating that your information will not be shared outside of their relationship with Alpine Bank.
The confidentiality, Security, and Integrity of Your Nonpublic Personal Information
At Alpine Bank, use of personally identifiable customer information is limited to those employees with a business reason to know such information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. Alpine Bank employees are educated on the importance of maintaining the confidentiality of customer information. Employees who do not maintain our privacy standards will be subject to disciplinary measures.
We require our employees to protect the privacy of your nonpublic personal information regardless of the medium used to obtain this information. When you enroll in online banking or apply online for products and services, you will be asked to provide personal information. We will retain the information you provide online as well as the content of all electronic mail, including your email address, in order to respond to your inquiry. However, we will not disclose any nonpublic personal information we obtain through electronic delivery systems to nonaffiliated third parties, unless permitted or required by law.
Your Trust is Our Greatest Asset
We continually strive to maintain complete and accurate information about you and your accounts. Should you discover that our records contain inaccurate information, please notify us immediately at (888) 4-ALPINE or email us at privacyofficer@alpinebank.com. We will investigate your concerns and correct any inaccuracies.
We are committed to respect your privacy and protect the information you give to us. Your trust in Alpine Bank and all of our employees is very important. We will protect your privacy and adhere to our policy of not sharing your personal information with nonaffiliated third parties. We reserve the right to revise our privacy policy. However, we will promptly notify you of any changes.
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