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Alpine Bank respects you and understands that you expect privacy and security of your personal and financial information both on the internet and all the other ways we interact with you. Through our Web site, we strive to provide valuable information to you about how we may serve you and to offer you another way to communicate with us and for us to communicate with you. You may give us personal information when you open an account or apply for a loan, when you use Alpine Online and Alpine Payment Express, when you use one of our on-line calculators or financial tools, or when you send us e-mail. Alpine Bank takes seriously our commitment to your privacy on the internet and in all other aspects of our relationship with you, our customer, and will take steps necessary to protect the privacy of the information shared with Alpine Bank..
Use, Collection and Retention of Your Information
Alpine Bank collects, uses and retains information about you only when we reasonably believe that the information will be useful in administering Alpine Bank's business and to provide services and products to you. Alpine Bank will tell you why we collect and retain certain information upon request.
Maintenance and Accuracy of Your Information
Alpine Bank has established procedures to assure that your financial information is accurate, current and complete in accordance with reasonable commercial standards. Alpine Bank also will respond to requests to correct inaccurate information in a timely manner.
Limited Employee Access to Your Information
Alpine Bank educates its employees to understand the vital importance of confidentiality and customer privacy and takes appropriate disciplinary action to enforce this responsibility. Access to personally identifiable information is only given to those with a reason for knowing such information.
Security Procedures to Protect Your Information
Alpine Bank maintains security procedures to help prevent unauthorized access of your information. We test and are audited on these procedures to ensure their integrity.
Restriction on the Disclosure of Account information
Alpine Bank does not reveal specific information about your accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable credit reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence unless 1) the information is provided to help complete a customer initiated transaction; 2) the customer requests us to do so; 3) the disclosure is required or allowed by law; or, 4) the customer has been informed about the possibility of such disclosure for marketing or similar purposes through a prior communication.
Maintaining Your Privacy in Third Party Business Relationships
It is sometimes necessary to provide your information to a third party, such as a vendor or service provider that we hire to provide you with additional services. Alpine Bank insists that the third party adhere to strict privacy guidelines that provide for keeping such information confidential.
Information Regarding Your Use of Alpine Bank's Web Site
Alpine Bank does collect and store information about the name of the domain from which you access the Internet, the date and time you access our site, and the Internet address of the Web site from which you linked to us. Other than that, we collect information on visitors only in the aggregate and use it for internal review purposes only. This information simply enables us to tell which areas of the site are of most interest to our users, which avenues of site promotion are most effective, and when peak usage times are.
Your E-mail Privacy
Alpine Bank's Web site does not require you to disclose any personal identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your e-mail address, and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in the e-mail. We pledge, however, that when you communicate with us via e-mail, we will use your e-mail information only for the specific purpose of responding to your comments or questions. Your e-mail address will not be sold, nor will it be shared with others outside the bank unless we are compelled to do so by law.
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