| Enrolling for eDocs |
- Log into Alpine Online using your Alpine Online ID and Password.
- Once logged into Alpine Online, select 'eDocs'.
 - You will be directed to confirm your email address* (This is the email address your eDocs will be emailed to) and to select a security phrase**.
- Enter your chosen security phrase and click 'Save Settings'.
*Click 'Change Email Address' if you need to update your email address. You will be directed to the 'Options' page within Alpine Online, change your email address and click 'submit'. Then go back to eDocs by clicking on 'eDocs'.
**The security phrase identifies that the email being sent to you has originated from Alpine Bank. This will help safeguard you against unwanted Phishing attempts. Your security phrase will be included on all eDocs correspondence. - You will receive instructions to check your email inbox. Leaving your browser window open, check your email. From your email inbox, open the email (be sure to verify your security phrase before opening the attachment) and open the attached .PDF document.
 - Once at the eDocs login page, enter your Alpine Online ID and Password, and click 'Login'.
- This brings you to a sample eDocs statement where you will click to confirm the enrollment process. This insures that you are capable of receiving an eDocs statement. Click on the link to complete the enrollment process.
 - Once you click on the link, you will be directed back to Alpine Online to set up the accounts in which to receive eDocs.
 - From 'Documents and Setting' select the account and either check mark 'Select All' or check mark next to the documents you would like to receive by email and click 'Save Settings'.
- You will be directed to the eDocs Terms and Conditions. You must select 'I Accept' to complete the enrollment process.
 - If you would like to set up more accounts for eDocs, repeat steps 9 & 10.
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| Enrolling additional accounts for eDocs |
With eDocs you will need to enroll each account separately. To enroll additional accounts,- Click on 'Documents and Settings', select the account to enroll from the drop down menu, and either check mark 'Select All' or check mark next to the documents you would like to receive by email and click 'Save Settings'.
- You will be directed to the eDocs Terms and Conditions. You must select 'I Accept' to complete the enrollment process.
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| Viewing your statements and notices |
Once your statement or notice has cycled you will receive an email.- From your email inbox, open the email (be sure to verify your security phrase before opening the attachment) and open the attached .PDF document.
 - Once at the eDocs login page (again verify your security phrase), enter your Alpine Online ID and Password, and click 'Login'.
If for some reason you did not receive your statement/notice via email, we keep the past two months of statements and past 30 days of notices archived online. Simply log into Alpine Online and click on 'eDocs' and select 'Statements and Notices'. Click 'View' to open the document.
Note: If you are not receiving your statement/notice via email, you may want to check your email settings to be sure these emails are not being marked as spam email. Or please contact customer service at 800-551-6098. |
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| Setting up an additional recipient to receive eDocs |
Want to have your statement emailed to another person - maybe your bookkeeping or CPA? You can add one additional email address to have your eDocs emailed to. - Click on 'Additional Recipients' and select 'Add Additional recipients'.
- Create a username, password, and enter the email address for the recipient. Select 'Save'.
 - Once set up, assign the documents to be emailed to that person by clicking on 'Assign Documents'.
- Select the account and either check mark 'Select All' or check mark next to the documents you would like your additional recipient to receive by email and click 'Save Settings'.
- You will be directed to the eDocs Terms and Conditions. You must select 'I Accept' to complete setting up an additional recipient.
 - If you would like to set up more accounts and documents for your additional recipient to receive, repeat steps 3 - 5.
Note: Be sure to provide the additional recipient with the username and password that you set up for them as they will need this information to log into eDocs. |
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| Updating your email address and security phrase |
You have the option the change your email address and/or security phrase at any time. - From eDocs, select 'Email'.
- Click 'Change Email Address' if you need to update your email address. You will be directed to the 'Options' page within Alpine Online, change only your email address and click 'submit'.
- Go back to eDocs and select 'Email' and click 'Save Settings'.
Note: From the 'Options' page, you ONLY need to make changes to what you want to change. For example, you do not have to enter and change your password if you only want to update your email address or establish a question and answer. - To change your security phrase simply enter a new security phrase in the space provided and click 'Save Settings'.
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| Reconciling your statement using the 'Recon' tab |
Use the ‘Recon’ tab to reconcile your statement. - Enter the balance from your last statement and click ‘Next Step’.
- Add any deposits and click ‘Next Step’.
- Enter outstanding checks and click ‘Next Step’.
- A summery will display with the option to print.
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| Managing your Documents and Settings |
From 'Documents and Settings' you can:- Enroll additional accounts to receive eDocs
- Change the documents in which to receive via email
- Cancel eDocs.
To make additions, check mark next to the documents and click 'Save Settings'. To cancel, uncheck mark next to the documents and click 'Save Settings'. |
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