Wires

Access Wire Services*

Wire functions detailed in this user guide are located under the PAYMENTS dropdown and within the Wire menu options.

Cut-off times are located at the top of the screen within the Cut-Off Times menu option. 

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DOMESTIC WIRES

Creating a Domestic Creditor

  1. Select Wire Creditors from the Wire menu options under the PAYMENTS dropdown.
  1. Select Create New Creditor from the upper right-hand side of the screen.

  2. Complete all required fields (*) within the Domestic Creditor Information form, then select Review.
  1. Verify that the Creditor Information is correct, then click Confirm.

  2. You will receive a confirmation message after selecting Confirm. From here you can select Send a Wire to This CreditorCreate Another Creditor, or View Wire Creditors. You may also download or print the confirmation page.

    NOTE: As Creditors are added, they are compiled into a directory. By clicking on View Wire Creditors, you may search through existing Creditors or create new Creditors. You may also download or print the list of Creditors or initiate a new wire transfer.

Creating a USD Wire

  1. Select Create USD Wire from the Wire menu options under the PAYMENTS dropdown.

  2. Complete all required fields (*) within the Creditor Information form, then select Review.

  3. Carefully review the wire information. Then click Confirm.

  4. You will receive a confirmation message that the wire was successfully created.

    NOTE: If set up with Dual Control for wire transfer requests, one user must create the wire and the wire is placed in an approval status. A second user must transmit the wire as the approver.

Creating a Wire Template

    1. Select Wire Templates from the Wire menu options under the PAYMENTS dropdown.

    2. Select Create New Template from the upper right side of the screen.

    3. Complete all required fields (*) within the Payment Information form, then select Review.

    4. Carefully review the wire template information. Then click Confirm.

    5. You will receive a confirmation message after selecting Confirm. From here you can select to Create Another Wire Template or View Wire Templates. You may also download or print the confirmation page.

INTERNATIONAL WIRES

Create International Creditor

  1. Select Wire Creditors from the Wire menu options under the PAYMENTS dropdown.

  2. Select Create New Creditor from the upper right- side of the screen.

  3. Select International and complete all required fields (*) within the International Creditor Information and Intermediary Agent Information form, then select Review.

  4. Verify that the Creditor Information is correct, then click Confirm.
     
  5. You will receive a confirmation message after selecting Confirm. From here you can select Send a Wire to This CreditorCreate Another Creditor, or View Wire Creditors. You may also download or print the confirmation page.

    NOTE: As Creditors are added, they are compiled into a directory. By clicking on View Wire Creditors, you may search through existing Creditors or create new Creditors. You may also download or print the list of Creditors or initiate a new wire transfer.

Creating an International USD Wire

  1. Select Create USD Wire from the Wire menu options under the PAYMENTS dropdown.

  2. Select International and complete all required fields (*) within the Creditor Information form, then select Review.

  3. Carefully review the wire information. Then click Confirm.

    You will receive a confirmation message that the wire was successfully created. NOTE: If set up with Dual Control for wire transfer requests, one user must create the wire and the wire is placed in an approval status. A second user must transmit the wire as the approver.

Creating an International Wire Template

  1. Select Wire Templates from the Wire menu options under the PAYMENTS dropdown.

  2. Select Create New Template from the upper right side of the screen.

  3. Select International and complete all required fields (*) within the Payment Information form, then select Review.

  4. Carefully review the wire template information. Then click Confirm.

    You will receive a confirmation message after selecting Confirm. From here you can select to Create Another Wire Template or View Wire Templates. You may also download or print the confirmation page.

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* Online wires are intended for business customers only, require additional agreements, and are subject to underwriting and approval. Wire processing is subject to bank business days: Monday through Friday, excluding federal holidays and cut-off time requirements. Certain transaction fees and limitations apply. Please refer to the product enrollment form and the terms and conditions.