Online Banking & Mobile App Guides


Frequently Asked Questions

Find helpful answers to questions pertaining to online banking, our mobile app and more here


Zelle®

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Customer Support

Online Banking Support
(800) 551-6098

Alert Preferences*

Alpine Online alert preferences allow you to create and receive personalized account alerts through an in-app message, email or a text message sent to the email address and telephone number we have on file. 

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Balance Alerts

Account balance alerts can be set to notify you when a balance goes over or under a specified dollar amount.

  1. From the Dashboard, choose the account for which you would like to set a balance alert.
  1. Select the Alert preferences button to begin the set-up process.
  1. Within Account alerts, select the arrow next to Balances, transactions, and deposits alert options. 
  1. Select + Add alert.
  1. Select the notification type. Select Under or Over. Choose dollar amount. Select notification type, then click Add alert.

Transaction Alerts

Account alerts notify you when a deposit or withdrawal for a specified amount is transacted on the account. 

  1. From Account alerts, select Transaction, then + Add alert.

  2. Select to be notified a Credit (deposit or earning) or Debit (withdrawal or fee).

  3. Choose the specific amount.

  4. Select notification option(s).

  5. Add alert.

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* While Alpine Bank will make every effort to notify you with emails and texts about your account with your specified alerts, there may be instances beyond our control in which an alert does not reach you.