Online Banking & Mobile App Guides


Frequently Asked Questions

Find helpful answers to questions pertaining to online banking, our mobile app and more here


Zelle®

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Customer Support

Online Banking Support
(800) 551-6098

Stop Payments

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Stop Payment - Single Check

You can place a stop payment on a single check before it is cashed.  

Note: Only check payments may be stopped through Online Banking. You must contact Alpine Bank for an ACH or any other stop payment. check stop payments expire in 6 months.
* Certain transaction fees apply. Please refer to the Schedule of Fees.

  1. In the Accounts section of the dashboard, or from the Accounts screen, select an account.
  2. Select Stop payments.

  3. Select A single check.

  4. Fill in the required information. Select Submit. Carefully review the information to ensure the information is correct and then select Confirm.

Stop Payment - Range of Checks

Place a stop payment on a range of checks before they are cashed.  

  1. In the Accounts section of the dashboard, or from the Accounts screen, select an account.

  2. Select Stop payments.

  3. Select A range of checks.

  4. Input the starting check # and ending check # then click Submit. Carefully review the information to ensure that it is correct and then click Confirm.

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