Online Banking & Mobile App Guides


Frequently Asked Questions

Find helpful answers to questions pertaining to online banking, our mobile app and more here


Zelle®

Send money directly from our app to friends and family with Zelle®
Learn More

* Must be at least 13 years of age. Please refer to product terms and conditions.


Customer Support

Online Banking Support
(800) 551-6098

Loan Payments

To make regular or principal-only payments from your online banking account, the loan must first be added to your online account. Go to the Dashboard and click on the loan account, or go to Accounts and click on the applicable account. The loan transactions and account details will be displayed. The Details section displays loan account information such as the amount due, next payment due date and payoff information.

  1. Select Pay to make a payment. 

    Note: If you don’t see the Pay button, you can make a payment by going to Transfers.

  2. Input the Transfer/Loan Payment details. Select More options to specify if you wish the payment to be a Regular payment or a Principal-only payment, or to make the payment recurring. The next loan payment amount due will pre-fill in the amount field. The amount due and estimated payoff will also be displayed.

    Note: The estimated payoff amount is an estimate only and may not include fees, interest or other charges. For payoff information, please contact us at 800-551-6098. 

  3. Review the information and if correct, click Submit.

  4. Recurring loan payments will be shown under Transfers, Scheduled. Recurring loan payments may be edited* by clicking on the scheduled payment.

*Recurring loan payments scheduled by the bank cannot be edited within online banking. To make changes to these loan payments, contact the bank.