Business Online & Mobile Banking Forgot Password

Online/Mobile Banking Guides

 

Frequently Asked Questions

Find helpful answers to questions pertaining to online banking, our mobile app and more here. 

Desktop Intuit Help

Get help with connecting to an Intuit desktop product, such as Quickbooks or Quicken here.

 

Customer Support

Online Banking Support
(800) 551-6098

Forgot Password

 

If you’re having trouble logging in and need help with your password complete the following steps to reset your password.

Resetting Your Password

  1. From the sign-in screen below the Username and Password fields select Forgot? 
  1. Provide your account recovery information including your Username and Email. Select Next.

  2. Select how you would like to receive the reset link.

  3. Select Reset password from the link you were sent. 

  4. You will be prompted to enter a code from your existing 2-step authentication method. Enter the verification code and select Verify. 
  1. The Reset Password screen will provide your current username and ask you to enter your new password twice. 
  1. You will get confirmation that your password has been reset. Select OK.

If you continue to have trouble logging in, or do not know your Username for Alpine Online Banking or the Alpine Mobile app, please contact the Commercial Banking Support Team at
833-325-7902 Monday through Friday, 8 a.m. to 5 p.m MST.