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(800) 551-6098

Mobile Deposit

 

Save time and money by depositing your checks into your Alpine Bank checking or savings account, from anywhere and at any time, straight from your mobile phone or tablet.

To use Mobile Deposit, you will need the Alpine Mobile® app installed on your smartphone or tablet. For information on downloading the app, see the Getting Started guide.

Mobile Deposits are processed every day, including weekends and holidays, with deposits memo posting in real time to your account. Deposits must be made by 6:00 pm, Monday through Friday, for same day credit. 

Accessing Mobile Deposit Services

  1. Log into the Alpine Mobile app or Alpine Online Banking.

  2. Select Deposit checks from the main menu.

  3. Select all accounts you would like to enable for Mobile Deposit.

  4. You will receive an Enrollment submitted message. Select OK.

    NOTE: Enrollment may take up to two business days.

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Making a Mobile Deposit

  1. Log into the Alpine Mobile app.

  2. Select Deposit from the Dashboard screen or Deposit checks from the main menu.
  1. Select Deposit a check.
  1. Enter the Amount and select Continue.

    NOTE: Clicking on Deposit limits under the amount field will tell you the specific limits for your online account. Also, in accordance with your online banking agreement, you must securely store the original check for ten days to verify the check has been credited to your account and then destroy the original check.

  2. Select the account you would like to deposit the check into.

  3. Take a picture of the front of the check.  If the picture is clear, click Continue. If it’s not clear, click RETAKE, and try again until you have a clear image.

    NOTE: For the first mobile deposit, if asked, you must Allow the app to take pictures and record video before it will allow you to take the picture of the front of the check.

  4. Capture a picture of the back of the endorsed check. The endorsement must contain your signature and ‘For mobile deposit only at Alpine Bank.’ If the picture is clear, click Continue, or Retake the picture until you have a clear image.

  5. Confirm the details of your deposit and Submit.

  6. You will receive a deposit confirmation message, select OK.

  7. Once the deposit has been submitted, you will see your Recent activity and the status of your deposit.

 

Viewing Deposited Checks

You may view your mobile deposits made from Alpine Mobile any time on the app or on your desktop.

  1. Log into the Alpine Mobile app or Alpine Online Banking.

  2. Select Deposit checks from the main menu.
  1. All mobile deposit history will be viewable under Recent activity.

  2. Tap or click on the check for additional information and to view the check images.

    NOTE: This is not to be confused with AlpineRemote Deposit, where checks are processed using a check scanner. The Remote deposits menu option is only referring to checks deposited using the Alpine Mobile® App.

 

Enable Additional Accounts

  1. Log into the Alpine Mobile app or Alpine Online Banking.

  2. Select Deposit checks from the main menu.

  3. Select Account.

  4. Select Enroll another account.

  5. Select all accounts you would like to enable for Mobile Deposit.

  6. You will receive an Enrollment submitted message. Select OK.

    NOTE: Enrollment may take up to two business days.

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*Alpine Bank does not charge a fee for using Alpine Mobile®; however, your wireless carrier’s standard web access and text message rates may still apply.