This Accessibility Statement applies to: www.alpinebank.com
We value our customers and have a variety of services to meet your needs.
In our effort to provide a fully accessible and optimized user experience for all site visitors, Alpine Bank has taken measures to deliver an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.
The Alpine Bank website is monitored and tested regularly by internal resources and by AudioEye, a 3rd-Party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, remediation is tracked through the AudioEye system and fixes are implemented by FIRSTBranch by Kasasa to improve the website user experience.
You can receive banking information through our toll-free telephone banking system at 1-888-4-Alpine (1-888-425-7463)
You can stop in at any branch for service (see our Location Listing for hours of operation). We have handicap parking available at all locations. The branch staff is able to assist you with your needs, help you open an account or apply for a loan.
You have a choice of viewing the ATM screen or using the talking mode when conducting your transaction.
AudioEye Accessibility Certification
The AudioEye Certification seal represents a commitment to accessibility and inclusion. The AudioEye certification process involves automatic and manual testing with the goal of meeting Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Standards.
AudioEye certifies that the www.alpinebank.com website has been designed and fully optimized to meet the WCAG 2.0 Level AA Success Criteria to the greatest extent possible.
Notice something wrong? Please provide your feedback
This website is regularly tested using a variety of assistive technologies.
We recommend using the following web browser / screen reader combinations for an optimized experience:
For Windows users: JAWS and Internet Explorer or NVDA and Firefox
For Mac users: VoiceOver and Safari or VoiceOver and Chrome
For mobile users: VoiceOver for the iPhone and TalkBack for Android devices
Improving the User Experience for Users of Assistive Technologies
Web Accessibility Guidelines
Alpine Bank has leveraged the Web Content Accessibility Guidelines (WCAG) 2.0 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.
These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Alpine Bank has elected to conform to Level AA of these guidelines.
Web Accessibility Initiative (WAI)
Design guidelines for electronic and information technology
Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Alpine Bank website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.
If you enjoyed using the Alpine Bank website, or if you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback.
Third Party Sites
Throughout this website, we make use of different 3rd party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Alpine Bank products and services. These sites, which are not controlled by Alpine Bank, may present challenges for individuals with disabilities that we are not able to control or remedy. Please know that these sites are not used as the sole source of (or sole vehicle for communicating) important information.
As made publicly available, here are the Accessibility Policies provided from these 3rd party sites: