Resources
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Online Banking & Mobile App Guides
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Frequently Asked Questions
Find helpful answers to questions pertaining to online banking, our mobile app and more here.
Zelle®
Send money directly from our app to friends and family with Zelle®
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Customer Support
Online Banking Support
(800) 551-6098
Loan Payments
To make regular or principal-only payments from your online banking account, the loan must first be added to your online account. Go to the loan account by clicking on the loan account from the Dashboard, or going to Accounts and then clicking on the account. The loan transactions and account details will be displayed.
- Select Pay to make a payment. The Details section displays loan account information such as the amount due, next payment due date and payoff information.
Note: If you don’t see the Pay button, you can make a payment by going to Transfers.
- Input the Transfer/Loan Payment details. Select More options to specify if you want the payment to be a Regular payment or a Principal-only payment, or to make the payment recurring. The next loan payment amount due will pre-fill in the amount field. The amount due and estimated payoff will also be displayed.
Note: The estimated payoff amount is an estimate only and may not include fees or other charges. For payoff information, please contact us at 800-551-6098.
- Review the information and if correct, click Submit.
- Recurring loan payments will be shown under Transfers, Scheduled. Recurring loan payments may be edited* by clicking on the scheduled payment.
*Recurring loan payments scheduled by the bank cannot be edited within online banking. To make changes to these loan payments, contact the bank.
