Resources

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Online Banking & Mobile App Guides

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Frequently Asked Questions

Find helpful answers to questions pertaining to online banking, our mobile app and more here

Zelle®

Send money directly from our app to friends and family with Zelle®
Learn More

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Customer Support

Online Banking Support
(800) 551-6098

Stop Payments*

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Stop Payment - Single Check

You can place a stop payment on a single check before it’s cashed within Alpine Online.  

  1. In the Accounts section of the dashboard, or from the Accounts screen, select an account.
  2. Select Stop payments.
    stop payment image

  3. Select A single check.
    Stop Payment Image

  4. Fill in the required information. Select Submit. Carefully review the information to ensure the information is correct and then select Confirm.
    stop payment image

Stop Payment - Range of Checks

Place a stop payment on a range of checks before they’re cashed within Alpine Online.  

  1. In the Accounts section of the dashboard, or from the Accounts screen, select an account.
  2. Select Stop payments.
    stop payment image

  3. Select A range of checks.


  4. Input the start check # and End check # and click Submit. Carefully review the information to ensure that it is correct and then click Confirm.

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*Certain transaction fees apply. Please refer to the Schedule of Fees.